Pall Mall Medical

61 King Street, Manchester, M2 4PD 40 reviews

Reviews

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Written by a patient
3rd June 2017


I came to this clinic recently for a number of appointments. Firstly to see a GP - Dr McCulloch, who was amazing! What a lovely doctor. Ron referred me to have some blood tests done and once the results came back on the same day (wow!) I was advised to see a specialist - Mr Maiti, who again was amazing. Mr Maiti did a more thorough examination, including an ultrasound scan (on the same day as the appointment) and reassured me that everything was ok To be honest all I wanted was peace of mind as when the blood results came back high i was scared. I was told these bloods being high is completely normal and nothing to worry about as the scan confirmed I was ok Each appointment was booked promptly and efficiently. Pricing was reasonable and customer service was excellent (I think Sam and Sara?). I was seen by 3 people within the same week . amazing. It would have taken weeks if not months on the nHS I have not been private before but my brother convinced me after i was so worried. I am so pleased Would recommend Pall Mall and Dr Ron and Mr Maiti to everyone!

3rd January 2018
Response from Pall Mall Medical

Thank you so much for your detailed review! It is so great to see such positive feedback. We're pleased your experience was so positive. If you need anything else, please do let us know!

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Written by a patient
16th May 2017


Worse company you could ever deal with, unprofessional, unapologetic when things go majorly wrong, will ignore any communication with you unless it's to get the sale(after that, forget it). I have never rubished a company online before but I don't want anyone to have to waste money and deal with the terrible treatment I had

3rd January 2018
Response from Pall Mall Medical

We are so sorry t hear you did not have a positive experience with us. We take all feedback very seriously and use it as an opportunity to learn and develop. If you can please send your name, date of birth and a summary of your complaint to gp@pallmallmedical.co.uk - then we will gladly look into the issues for you. We hope to hear from you soon. Pall Mall Medical

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Written by a patient
14th May 2017


n't be any happier with my breast augmentation by Mr Gawad! From start to finish the care was extremely professional and I was well looked after not only from Mr Gawad but also the rest of the staff. During the initial consultation Mr Gawad was very honest and understood my reasons for the surgery. Originally I wanted very large implants which in hindsight wouldn't have suited my frame. I'm glad I took his advise into account and went for the smaller option as they look great (exactly the look I wanted) and any larger wouldn't have suited me. Since the surgery the after care has been fantastic and Mr Gawad and all the staff have been very attentive. Overall I'm extremely happy with the end result and glad I chose Mr Gawad to perform the surgery due to his kind and caring nature. Would definitely recommend him to anyone wanting breast augmentation!" Treated By: Ahmed

3rd January 2018
Response from Pall Mall Medical

We're so pleased you've had a 5-star experienced with Pall Mall Medical. Mr El Gawad is one of the most popular plastic surgeons in the North West and we're glad you are so happy with the result!

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Written by a carer
23rd April 2017


We were seen to on time. Did not have to wait at all to be seen in the waiting rooms. A very clean environment. Easy to get to . Friendly and helpful staff

3rd January 2018
Response from Pall Mall Medical

Thank you so much for your review! We're so pleased you've received such a positive experience with us!

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Written by a patient
3rd December 2016


Disappointed and unhappy. First of all I booked in for a consultation and mole removal procedure, I paid the deposit over the phone and all was well I thought. I thought wrong, a day before my appointment I received a phone call saying there has been an error, I had only been booked in for a consultation. This meant re arranging a new day for an appointment, as the dr would not do my consultation and procedure on the same day. I had another dr book me in on another day, meaning I had to book another day off work. I had the procedure done, with very little conversation between myself and the dr, putting me on edge. I had no aftercare advice I was simply given a pot of cream and googled thoroughly the aftercare myself. I paid and left thinking thank god that's over. However I got an email and phone call asking for remaining payment, what more money !? I paid. Apparently I hadn't paid for my mole to be lab tested. I paid and received the results a week later with no feedback from my dr about it. Overall I feel the standard of service was not great for the amount that you are charged. There seems to be no communication between the staff as both my appointment and payment were messed up. The only positive I can say is the place was clean and looked welcoming. However a month later my mole looks to be growing back, the root hasn't been removed properly.

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Resources

Short link to review Pall Mall Medical: http://iwgc.net/ela4i